Outbacker® Hygge Oval Tent Stove Packages | 4.5kw 18kg

Warranty

Outbacker Stoves are covered by the following warranty:

The warranty covers all components of the stoves to be free from defect in materials and workmanship for one year from the day of purchase (excluding paint finish). All accessories are covered for a full 90 days to be free of defect in materials and workmanship. 

Within this period the manufacturer will correct any defects by repairing or replacing defective parts of the equipment or making available the parts thereof.

The Manufacturer is not be obligated to repair or replace equipment which has been repaired by others, abused, altered, misused or overheated. Furthermore, the manufacturer will not be held liable for any loses due to neglectful operation on the part of the purchaser. Upon the expiration of such warranty all such liability will terminate. No other warranties are expressed or implied. Returned merchandise will be accepted for repair or replacement only. You will be responsible for the return postage to us. Prior approval and a return authorisation must be obtained.

To maintain the look of your stove we recommend cleaning the stove regularly and using high temperature barbecue paint to touch up the stoves painted surfaces. The paint finish is not covered by this limited warranty or any implied warranty.

Delivery

Order before 2 pm Monday–Friday, and we'll dispatch your items the same day, with most parcels arriving the next working day for UK orders.

UK Shipping

We offer free shipping for UK orders(*), regardless of order value.

You'll receive a tracking number by email once your order leaves us. All deliveries require a signature.

Larger orders that require a pallet may take up to 7 working days. Some products ship directly from our suppliers and may arrive separately.

*Some remote areas of the UK may be subject to a delivery surcharge depending on the size and weight of your order. Any additional charges will be shown at checkout.

International Shipping

We ship worldwide! All orders come with customs and duties paid for Europe, the USA, and international. There are no extra fees at delivery(*).

Shipping costs, estimated delivery times, and applicable taxes or duties are calculated automatically at checkout based on your delivery location.

• Delivery timeframe: 2–11 business days
• Tracking included
• Signature required on delivery

If your country isn't listed at checkout or you have special delivery needs, contact us, and we'll be happy to help.

*Certain remote regions and territories, such as Guernsey and Jersey, may be subject to additional duties or charges upon delivery.

Additional Notes

• Our delivery service is not guaranteed the next day. Orders placed over the weekend will be dispatched the next working day.
• We'll contact you if your delivery is delayed beyond 7 days (UK) or the estimated window (international).
• If your order arrives damaged or goes missing in transit, please let us know within 24 hours so we can sort it out quickly.
• Orders paid by card can only be shipped to the billing address, and orders paid for via Paypal to the confirmed address on the account.