5m Inflatable Dome Tent 'AirTrek' 200gsm

Warranty

Warranty & Repair: Enjoy peace of mind with our 24-month warranty and 5* customer service. Our team is here to assist with tent maintenance and spares and offer repair advice.

All Bell Tent Boutique tents come with a 2-year guarantee against manufacturing defects. This guarantee covers manufacturing issues such as stitching, missing parts and waterproofing. Any product or any component of the product found to be defective or missing will be repaired to working order or replaced with the same or similar model at the discretion of Bell Tent Boutique LTD without charge, at our expense 

This warranty does not extend to the poles or zippers as these can often be misused.

Our warranty does not apply to damage that is not from a manufacturing defect, It does not cover for damage caused by wear and tear or adverse weather conditions. It is recommended that tents should not be pitched or left up in wind speeds above 30mph (pre-galle force). In these circumstances, replacement parts are available in our shop.

The Bell Tent Boutique warranty is not transferable. The warranty does not cover professional and long term use, our tents are designed for leisure camping and our warranty specifically covers leisure camping use. For tents that are erected semi-permenantly we will cover manufacturing defects for the length of the warranty. Our warranty does not cover mould or mildew as we have no control over the conditions the tent is left up in or how it has been stored. If your tent has a manufacturing defect or has been damaged during shipment, please take pictures of the packaging and the damage and contact us so we can confirm and resolve the issue immediately.  The warranty is provided by Bell Tent Boutique LTD and this policy is offered in addition to your legal rights. This does not affect your statutory rights

Delivery

Order before 2 pm Monday–Friday, and we'll dispatch your items the same day, with most parcels arriving the next working day for UK orders.

UK Shipping

We offer free shipping for UK orders(*), regardless of order value.

You'll receive a tracking number by email once your order leaves us. All deliveries require a signature.

Larger orders that require a pallet may take up to 7 working days. Some products ship directly from our suppliers and may arrive separately.

*Some remote areas of the UK may be subject to a delivery surcharge depending on the size and weight of your order. Any additional charges will be shown at checkout.

International Shipping

We ship worldwide! All orders come with customs and duties paid for Europe, the USA, and international. There are no extra fees at delivery(*).

Shipping costs, estimated delivery times, and applicable taxes or duties are calculated automatically at checkout based on your delivery location.

• Delivery timeframe: 2–11 business days
• Tracking included
• Signature required on delivery

If your country isn't listed at checkout or you have special delivery needs, contact us, and we'll be happy to help.

*Certain remote regions and territories, such as Guernsey and Jersey, may be subject to additional duties or charges upon delivery.

Additional Notes

• Our delivery service is not guaranteed the next day. Orders placed over the weekend will be dispatched the next working day.
• We'll contact you if your delivery is delayed beyond 7 days (UK) or the estimated window (international).
• If your order arrives damaged or goes missing in transit, please let us know within 24 hours so we can sort it out quickly.
• Orders paid by card can only be shipped to the billing address, and orders paid for via Paypal to the confirmed address on the account.